Service

Reliable service when you need it.

Call +420 730 874 100

We will arrange for you:

Commissioning

When you purchase our technology, we provide complete installation on-site at your production facility, whether it’s industrial printers, lasers or bowl feeder.

Our service technicians will expertly install everything, perform a test run and set up the technology to your specifications.

In the case that the technology of e.g. printers includes consumables, we provide their delivery including the necessary documents – safety data sheets.

User training

When we deliver industrial printers, we not only provide installation, but also thorough training of your staff according to your requirements. This training can take place either at your factory or at our training centre.

Our service technicians will guide you through all the steps needed to operate the equipment correctly – from basic operation to advanced features. As an important bonus, we offer free telephone advice.

Regular maintenance

Regular maintenance of equipment is the key to its long-term reliability and efficiency. With proper care of your equipment, you can minimize the risk of unplanned downtime, reduce operating costs and extend the life of your equipment.

We keep a full stock of spare parts and consumables for you.

Warranty and post-warranty service

Our service technicians are evenly located across the country to minimize travel times and distances in service cases. This saves you costs and time.

The service vans are fully equipped with the necessary spare parts, allowing the fault to be solved and rectified in the shortest possible time, preferably directly at your factory.

Technical consultation by phone

We offer a quick technical consultation over the phone to help you solve problems or help you set up your equipment immediately.

Service for KGK JET inkjet printers

We guarantee:

Fast arrival times

Replacement of damaged components only

Binding quotation for service

Expertise thanks to the many years of experience of our service technicians

Solutions tailored to your needs

Do you have any questions or specific requirements? Contact us!

We will recommend the optimum technology based on your requirements, produce samples, design the final solution, prepare a quotation – all at no cost to you. We are here to make it easy for you.